Every organization has a process for handling and documenting maintenance issues. Some are as simple and informal as the user calls maintenance to come fix something. Others use high powered computerized maintenance management software (CMMS). Some organizations use formal planning and scheduling while others have the maintenance personnel plan and schedule their own work. Experience has shown that more informal and less planned and scheduled work is highly inefficient. On the other hand, too much planning, scheduling and documentation can also inefficiently use maintenance resources. The aim is to find the right balance of planning, scheduling and documentation to maximize the use of maintenance resources. In addition, one of the biggest challenges to adopting new processes is gaining acceptance at all levels in the organization. Management of change techniques is essential to a successful program.

This interactive workshop is designed to provide the attendee with the information needed to understand their own maintenance management process as well as make improvement to their processes so they can more effectively and efficiently use their maintenance resources. The attendee will understand basic process development, planning and scheduling concepts and have the tools they need to work within their organization to improve the way they manage maintenance work.